Bridge City Mediclinic Policies
Laboratory reports are also preferably discussed in person and you will usually be advised to return to the clinic to discuss lab reports.
If you wish to speak directly with your physician please come to the clinic. In order to maintain confidentiality, regulations spelled out in the Health Information Protection Act (HIPA) limit the options available to discuss health care over the phone.
The Mediclinic promotes a professional environment of mutual respect and safety for all patients and staff. We strive to treat all with consideration and courtesy.
In accordance with the various statutes of the government of Saskatchewan, Bridge City Mediclinic Ltd. has a Zero Tolerance Policy in place in regard to all matters of staff and patient harassment and safety. This includes but is not limited to verbal abuse or displays of aggression towards patients and staff, or any other actions which disrupt clinical and administrative workflow.
Individuals violating any of the above will be immediately denied service, asked to leave the clinic and be subject to permanent cancellation of medical services provided by all Mediclinic physicians.
Confidentiality of your personal health information is of the utmost priority of the physicians, management, and staff of Bridge City Mediclinic Ltd.
Regulations spelled out in the Health Information Protection Act (HIPA), are adopted and exercised by our policies to protect your information. In accordance, the staff and physicians will not discuss any information with anyone other than the patient or their designate that has provided the clinic with an authorized consent document.
In accordance, you are encouraged to return to the clinic to discuss lab and x-ray results with your physician.
Transfer of Medical Records
It is the right of all patients to have copies of their medical records transferred to selected facilities, agencies, and providers.
In order to process this request, the Mediclinic requires the completion of an authorization form. The Mediclinic will prepare the transfer as soon as possible. Charges associated with the process are the responsibility of the patient. Further, if there is a request for an overview or opinion there may be additional charges depending on the complexity of the request.
Should you have any questions regarding the sharing of your records please call (306) 700-5252 and request to speak with the office manager.